ServiceMaster TEAM leads the restoration industry in quality and customer satisfaction. Our commitment to superior results, courteous and timely customer support, and conscientious cost controls is reflected in our unconditional guarantee: We will answer emergency calls 24/7/365, and begin emergency services when necessary, within 2-4 hours of initial contact.
We will establish ongoing communication with the client and agent about the progress of each claim, and furnish photo documentation as requested.
We will demonstrate our professionalism by delivering our services on time with ServiceMaster Clean identified vehicles, uniformed and highly-trained employees, and quality ServiceMaster Clean products and equipment.
We will employ the utmost integrity in pricing and service, providing an estimate within 24 hours of receiving the initial call. We will perform quality work while striving to control the cost of each job.
We will do the work right the first time or do it over, no questions asked.